Which Interface IQ service is right for my organisation?
If you need to plan for, design, test, improve upon or re-engineer an interface for regular users then you will require one of the following services:
If you need to cater for disabled users, or comply with the DDA or
Section 508, then you will require one of the Accessibility
Services
Whichever type of service you require, the following matrix should help you compare key features of each service and select the most appropriate one for your organisation.
Comparison Matrix for Interface IQ Services
| Service |
Key Benefits |
Project Stages |
Deliverables |
Duration |
Cost |
| Usability Evaluation |
- Ensure your product is appealing and easy to use
- Ensure users can accomplish their tasks satisfactorily
- Understand what your actual customers think of your product
- Identify and resolve common problems areas with the product
- Involve the users in the design process
- Gather user feedback.
|
- Design
- Prototyping
- Code
- Test
- Deployment.
|
- Research plan
- Evaluation report, including analysis of test results, graphs of quantative
information, recommendations on how to eradicate usability issues, best
practice information and results of questionnaires administered to participants
- PowerPoint presentation (optional)
- Video highlights (optional).
|
7.5 days plus 7 days for recruitment |
£3,000 – £5,000 |
| Usability Audit |
- Very cost-effective.
- Can be deployed rapidly, even on partial elements of the product or service.
- Cheaper and quicker than evaluations.
- Can pinpoint the major usability issues.
- Can be performed at earlier stages in the development lifecycle on less
finished products/services.
|
- Design
- Prototyping
- Code
- Test
- Deployment.
|
- Audit report, including analysis of service or product and documentation
of the main usability issues, rating of the severity of these issues to
assist in implementing alterations, recommendations on how to eradicate usability
issues and best practice information.
- PowerPoint presentation (optional).
|
3.5 days |
£1,000 – £2,000 |
| Competitive Analysis |
- Obtain both quantative and qualitative feedback on how your product or service fairs with your competitors’.
- Benchmark the usability of your product against your competitors’ offerings.
- Identify design improvements and added features that will set you apart in the marketplace.
- Determine what features are unique to your product or service.
- Determine how your target customers respond to your competitors’ offerings.
- Determine which elements of your product or service your customers prefer.
|
- Design
- Prototyping
- Test
- Deployment.
|
- Research plan
- Competitive Analysis report, including: analysis of audit results,analysis of evaluation results, graphs of quantative information, comparison matrices and graphs to illustrate how your product or service compares to your competitors’, documentation of the main usability issues, rating of the severity of these issues on your product or service to assist in implementing alterations, recommendations on how to eradicate usability issues, best practice information, results of questionnaires administered to participants, video highlights (optional), PowerPoint presentation (optional).
|
12.5 days (+ 7 days for recruitment) |
£5,000 – £7,000 |
| Accessibility Evaluation |
- Go beyond technical accessibility
- Discover if disabled users can access your site in a usable manner
- Discover if there are any common accessibility features that your service
or product lacks
- Discover how your service works across a range of assistive technologies
- Discover how your site compares in terms of accessibility to similar sites.
|
- Design
- Prototyping
- Code
- Test
- Deployment.
|
- Research plan
- Accessibility Evaluation report, including analysis of test results, graphs
of quantative information, recommendations on how to eradicate usability
and accessibility issues, best practice information and results of questionnaires
administered to participants.
- PowerPoint presentation (optional)
- Video highlights (optional).
|
8 days plus 10 days lapsed time for recruitment
|
£4,000 – £6,000 |
| Accessibility Audit |
- Benchmark your website, Intranet or extranet against accessibility standards
- Reports which explains the web accessibility guidelines in plain English
- Overview documents that shows at a glance where the accessibility
problems on the site are
- Get in-depth experience and guidance about accessibility.
|
|
- Accessibility Audit report, including: analysis of test results, overview of all the passed and failed guidelines and checkpoints, detailed information on any accessibility issues, practical, plain English recommendations on how to correct accessibility issues, graphs of quantative information and best practice information
- PowerPoint presentation (optional)
- Video highlights (optional).
|
10 days |
£3,000 – £4,000 |
| IA |
- Ensure your users can find the information and products your are providing
- Help your customers understand the classification and labelling of your
information
- Re-organise sites that have grown organically and become unruly
- Prune large sites that have sprawled out of control
- Provide sound organisational designs for new sites
- Create and test design ‘wire-frames’ with your target customers
- Analyse how your customers use your site, using techniques such as card-sorting and usability evaluations
- Speed up information retrieval and improve ‘findability’
- Provide a strong, basic site foundation that allows for seamless future
expansion to the website.
|
- Design
- Prototyping
- Code
- Test
- Deployment.
|
As required by the Client |
Variable |
Variable |
| UCD |
- Generate, catalogue and analyse user requirements, using Focus Groups, Interviews, Questionnaires, Field Observation, Usability Evaluations, Personas, Scenario building and Task Analysis
- Create wire-frame prototypes to test concepts
- Conduct card-sorting exercises to understand how your target customers understand the classification and labeling of your service or product
- Plan and deliver Usability Evaluations throughout the various development
stages, from Low-Fi paper prototyping to Hi-Fi prototypes.
|
- Design
- Prototyping
- Code
- Test
- Deployment.
|
As required by the Client |
Variable |
Variable |
|
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